Explore our FAQ section for answers to frequently asked questions about our products, services, and installation processes. If you need further assistance or can’t find what you’re looking for, feel free to contact our support team.
You can also visit our download page for detailed product documentation and resources.
If your inverter was purchased from a Vamat reseller, you can request a monitoring account from us so that we can provide remote support if needed. You can also use this account to monitor your PV plant yourself.
For monitoring your single-phase system, use ‘Fusion Solar’ at https://intl.fusionsolar.huawei.com.
For monitoring your three-phase system, you can use either ‘Fusion Solar’ or ‘NetEco’ at www.huawei-solar.com.
Note: ‘NetEco’ will be phased out in 2020 or 2021, and your PV plant will be moved to ‘Fusion Solar’.
Apps are available for both ‘Fusion Solar’ and ‘NetEco’.
Huawei inverters have built-in residual current protection. However, there are situations where you are required to install additional residual current protection for each inverter in the system.
Situations requiring extra AC residual current protection for each inverter include:
You can choose between a 4G or an Ethernet connection.
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